9e777's Privacy Policy
Your personal information is extremely important to us. 9e777 keeps every piece of your data secure through SSL encryption and strict security measures.
Introduction & Applicability
9e777 operates a safe and reliable online betting and casino platform for users in Bangladesh. This Privacy Policy ("Policy") explains what information we collect, how we use it, who we share it with, and how we keep it secure.
This policy applies when you:
- Visit the 9e777.lat website;
- Create an account or log in;
- Play betting or casino games;
- Make transactions via bKash, Nagad, Rocket, or bank transfer;
- Contact our support team.
By using our platform, you are agreeing to this policy. Only individuals aged 21 or above may use 9e777.
Information We Collect
9e777 collects only the information necessary to provide services, ensure security, and comply with regulations.
Personal Identity Information
- Full name and date of birth
- National ID (NID) or passport number
- Email address and mobile number
- Residential address
Financial Information
- bKash / Nagad / Rocket account number
- Bank account details (where applicable)
- Deposit and withdrawal transaction history
- Bonus and promotion usage records
Activity Information
- Betting and game play history
- Time spent on the site and pages visited
- Support ticket and chat history
- VIP tier activity
Technical Information
- IP address and device information
- Browser and operating system type
- Cookie and session data
- Login date, time, and location data
Purpose of Using Your Information
9e777 uses your information for the following purposes. Each purpose has a specific legal basis.
| Purpose | Description |
|---|---|
| Account Management | Completing registration, identity verification, and login; keeping your account active. |
| Payment Processing | Processing deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer. |
| Fraud Prevention | Detecting unusual activity, keeping accounts secure, and reducing financial risk. |
| Customer Support | Providing support via 24/7 live chat and email; resolving issues. |
| Personalization | Suggesting games, bonuses, and content based on your preferences. |
| VIP Program | Managing VIP tiers from Bronze to Diamond and providing weekly cashback. |
| Technical Improvement | Testing website performance, fixing bugs, and improving user experience. |
| Legal Obligations | Complying with applicable laws and regulations; responding to lawful requests from government authorities. |
Information Sharing & Disclosure
We Do Not Sell Your Information
9e777 never sells, rents, or distributes your personal information to third parties for commercial purposes. However, information may be shared in the specific circumstances described below.
Service Providers
Necessary information is shared with our trusted partners for payment processing, technical support, and security verification. They may use this information only for the specified purpose.
Legal Obligations
Information may need to be disclosed due to a court order, government directive, or applicable legal requirement. In such cases, only the minimum necessary information will be provided.
Fraud Prevention
Information may be shared with relevant authorities to prevent money laundering, fraud, or other illegal activity.
With Your Consent
Outside the circumstances described above, your information will not be shared with any third party without your explicit consent.
Cookies & Tracking Technologies
9e777 uses cookies to ensure the proper functioning of the website and to improve the user experience. Cookies are small text files stored in your browser.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions, ensuring security | Deleted when the session ends |
| Functional Cookies | Saving language preferences and display settings | 30 days |
| Analytics Cookies | Collecting site usage statistics (anonymously) | 1 year |
You can disable cookies from your browser settings. However, disabling essential cookies may prevent login and core services from working properly.
Data Security Measures
The security of your information is our top priority. We apply multiple layers of technical and organizational measures.
SSL Encryption
All data transfers are secured through SSL/TLS encryption.
Firewall Protection
Advanced firewall and intrusion detection systems are active.
Access Control
Only authorized personnel can access your information.
Regular Backups
Data is regularly backed up and stored on secure servers.
Security Breach
Should a data security breach occur for any reason, we will notify you as soon as possible and take all necessary steps to minimize damage. If you suspect any security issue, contact [email protected] immediately.
Data Retention Period
9e777 retains your information only for as long as necessary. The following factors are considered when determining the retention period:
- Active Account: All information is retained for as long as the account remains active.
- Transaction Records: Transaction data is retained for an extended period due to financial security and legal obligations.
- After Account Closure: When an account is closed, required information is kept for a specified period in accordance with regulations, then securely deleted.
- Marketing Data: Information used for marketing purposes is deleted immediately upon withdrawal of your consent.
Your Rights Over Your Information
As a 9e777 user, you have the following rights regarding control over your own information.
-
Right to Access: If you would like to know what information we hold about you, contact our support team.
-
Right to Rectification: If any of your information is incorrect, you can request that it be corrected.
-
Right to Erasure: In certain circumstances, you can request that your information be deleted. However, some information may need to be retained due to legal or contractual obligations.
-
Right to Object to Processing: You can object to your information being used for marketing purposes. This request will be acted on as soon as possible.
-
Right to Data Portability: You can request to receive your information in a standard, machine-readable format.
-
Right to Restrict Processing: In certain circumstances, you can request that the processing of your information be limited.
To exercise these rights, contact our support team. We are available 24/7 in both Bengali and English.
Protection of Minors
Not for Those Under 21
9e777 is for individuals aged 21 and above only. We do not knowingly collect any information from minors. Age verification during registration is mandatory.
If we become aware that a minor has created an account, that account will be closed immediately and all collected information will be deleted. Parents or legal guardians may contact [email protected] regarding this matter.
Changes to This Policy
9e777 may modify or update this privacy policy as needed. The policy may change in the following circumstances:
- Changes to laws or regulations;
- Addition of new services or technologies;
- Clarification of the policy for the benefit of users.
For significant changes, we will notify you via your registered email or through a notice on the site. If you continue using 9e777 after changes are made, you will be considered to have consented to the new policy.
The date of the most recent update is always shown at the top of this page. You are advised to visit this page regularly.
Third-Party Services & Links
Game Providers
9e777's platform features content from reputable game providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, NetEnt, and Microgaming. Certain technical data may also be sent to the respective provider's server while playing games.
Payment Gateways
When making transactions through bKash, Nagad, Rocket, or bank transfer, you are also interacting with the respective payment provider's platform. These providers have their own privacy policies, and 9e777 is not responsible for them.
Privacy-related questions?
If you have any questions about this policy or any requests regarding your information, our 24/7 support team is always ready to help.